Services

Condition surveys are carried out at ports, warehouses, rail terminals, and inland transport locations to document the state of cargo at a specific point in the transit chain. The survey includes examination of packaging, securing methods, handling practices, and any visible damage or irregularities. Photographs and written observations are recorded to establish the condition of the cargo at the time of inspection.

Following cargo damage, shortage, contamination, or temperature-related incidents, a survey is conducted to establish the nature and extent of loss. The inspection focuses on the physical condition of the cargo, the transport environment, and any handling or storage factors that may have contributed to the incident. Findings are presented in a structured report suitable for insurers, brokers, and other instructing parties.

Pre-shipment surveys and handling reviews are conducted to examine packing, loading, securing, and storage arrangements before or during transit. These assignments are intended to identify conditions that may affect the cargo during transport, including improper packing, inadequate securing, or unsuitable transport environments. Observations are provided to the instructing party for consideration before the shipment proceeds.

Survey reports are prepared in a structured format and include photographic evidence, cargo condition notes, handling observations, and supporting documentation where available. When required, reports may include a reasoned estimate of the extent of damage or loss, based on the conditions observed at the time of survey and the information provided by the instructing party.

Surveys focusing on Construction, Occupancy, Protection, and Exposure (COPE) factors at storage, processing, or logistics facilities. These assignments involve site inspections, documentation review, and preparation of reports outlining physical risk characteristics relevant to insurers and underwriters.

Review of cargo insurance arrangements, policy conditions, and declared values to identify coverage gaps, valuation issues, or documentation inconsistencies. These assignments are typically carried out for brokers, insurers, or cargo interests seeking technical input on coverage or risk presentation.

Examination of survey reports, shipping documents, temperature records, and handling data to provide an independent technical opinion on the nature and extent of a reported loss. This service is commonly requested when additional clarification is required during the claims process.